Terms and conditions
Please read these Terms and Conditions (“Terms”) carefully before using the website operated by Southern Sisal Rug Store. By accessing or using the website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the website.
General Information
Southern Sisal Rug Store specializes in offering custom-sized area rugs, tailored to meet the unique needs and design preferences of our customers. We provide an extensive range of textures, colors, and natural fiber options to help bring your vision to life.
By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian to use the website.
Use of the Website
You agree to use the website only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:
Violate any local, state, or federal laws or regulations
Use the site for commercial purposes without prior written consent.
Upload or transmit harmful or malicious software or viruses.
Attempt to interfere with the security or proper functioning of the website.
Engage in any activity that could damage or harm the reputation of Southern Sisal Rug Store.
Product Information and Availability
We strive to provide accurate and up-to-date information about the products listed on our website. However, we do not warrant that all descriptions, pricing, or availability are complete, error-free, or current. Prices and availability are subject to change without notice.
If a product is unavailable after purchase, we will inform you and offer a full refund or suggest alternative solutions.
Ordering and Payment
By placing an order on our website, you agree to pay the total price indicated for the products and shipping, which may include applicable taxes and shipping fees. All orders are subject to availability.
Payments are processed through secure third-party payment gateways. You agree to provide accurate and complete billing information when making a purchase. Your payment details are encrypted and protected in compliance with industry standards.
Shipping and Delivery
We strive to process and ship orders promptly. Shipping costs and delivery times will vary based on your location and the shipping method chosen during checkout.
Southern Sisal Rug Store is not responsible for any delays caused by third-party carriers. Please ensure that your shipping address is accurate. We cannot be held responsible for lost or delayed shipments due to incorrect address information provided by the customer.
Returns and Exchanges
Our goal is to ensure you are satisfied with your purchase. Due to the custom nature of our rugs, returns are generally not accepted. However, if your rug arrives damaged or does not match your order specifications, please contact us within 7 days of receiving your product to initiate an exchange or refund.
To request a return or exchange, please contact us at support@southernsisalrugstore.com with your order details.
Intellectual Property
All content on this website, including text, graphics, logos, images, and designs, is the property of Southern Sisal Rug Store or its content suppliers and is protected by copyright laws. You may not use, copy, reproduce, or distribute any of the website’s content without prior written consent from the company.
Privacy Policy
Use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it to understand our practices.
Limitation of Liability
To the fullest extent permitted by law, Southern Sisal Rug Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use this website, products, or services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Southern Sisal Rug Store, its directors, officers, employees, and affiliates from and against any claims, damages, liabilities, or expenses (including legal fees) arising out of your violation of these Terms.
Changes to the Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed of any updates.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising from these Terms or the use of the website shall be resolved in the courts located in Davidson County, Tennessee.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
