Privacy Policy

Southern Sisal Rug Store is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the practices outlined in this policy.

Information We Collect

a. Personal Information

When you interact with our website or contact us, we may collect personal information such as:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (via secure third-party processors)

  • Order details and preferences

b. Non-Personal Information

We may also collect non-identifying information such as:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of your visit

  • Referring URLs

This information is used for analytics and to improve our services.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Respond to inquiries or customer service requests.

  • Send order confirmations and shipping updates.

  • Provide product recommendations and updates (if subscribed)

  • Improve website functionality and customer experience.

  • Prevent fraud or misuse of our website.

We do not sell or rent your personal information to third parties.

Sharing of Information

We may share your information with trusted third parties only when necessary for business operations, such as:

  • Payment processors

  • Shipping partners

  • Website hosting and marketing service providers

These partners are contractually obligated to use your information solely for the services we request and to maintain its confidentiality.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, such as remembering preferences and tracking visitor behavior. You may choose to disable cookies in your browser settings, though some features of the site may not function properly without them.

Data Security

We implement reasonable technical and organizational measures to protect your information. While no system is completely secure, we take data protection seriously and strive to maintain the highest standards in safeguarding personal data.

Email Marketing and Communications

You may choose to subscribe to our newsletter or promotional emails. You can opt out at any time by clicking the unsubscribe link in any email we send or by contacting us directly.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions of your information.

  • Opt out of marketing communications.

  • Withdraw consent for data processing (where applicable)

To make any of these requests, please contact us at support@southernsisalrugstore.com.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or store personal information from minors.

External Links

This site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal data.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

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